COVID-19 – Measures Taken

At Westlite Accommodation, our residents’ safety is our utmost concern and we have taken extensive preventive measures to manage COVID-19, and to ensure our residents’ safety and wellbeing while staying with us.

Management Notice

Management Notice

At Westlite Accommodation, the safety and wellbeing of our residents is of utmost importance and we are committed to providing them with a safe and secure living community.

Precautionary measures have been implemented across all Malaysia Westlite Accommodation workers dormitories to keep our residents and staff safe and healthy. We have also established systems, processes and facilities to mitigate the potential risks as we safeguard our Westlite community against the COVID-19. These measures are based on
recommendations from Ministry of Health Malaysia and Malaysian National Security Council. Refer to details below for more information.

Current Preventive Measures In Place

Readying Our Teams & Dormitories

  • As a precaution, all dormitory staff have been vaccinated against flu and taking their temperature twice daily.
  • Reduced number of office staff to work from home and reorganised workflow for operations team to ensure business continuity.
  • Isolation and Quarantine Rooms were set up within the dormitories’ compound.
  • Additional offsite Isolation and Quarantine Rooms have also been set up to prepare for need to isolate and quarantine residents in facilities that are outside the dormitory.
  • Our Global Security Operations Centre (GSOC) monitors isolation room as part of the overall security coverage of dormitories.
  • Mandatory temperature screening for all residents in the dormitories upon entry to the compounds.
  • Frequency of cleaning in common areas and amenities have been enhanced to
    ensure a high level of cleanliness and hygiene is maintained.
  • Sanitisers were provided at main entrance of dormitory units for residents’ and visitors’ use.
  • Imposed a higher standard of cleanliness and hygiene on residents during our routine daily room inspections.
  • All dormitories are well-stocked with Personal Protective Equipment as well as face masks.

  • Displayed health advisories and educational materials from health authorities and government organisations were put up on display throughout the common areas to raise awareness among residents.
  • Regular contact with employers to update and coordinate with them on precautionary measures undertaken by dormitories.

  • Implemented mandatory temperature and health screening with health & travel declaration form with contact particulars for visitors and contractors entering the dormitories’ premises.
  • Residents returning from overseas have been placed on isolation and segregated from existing residents before the Quarantine Order was mandated. To restrict movements, we catered food and provided daily necessities during their isolation period.
  • For residents undergoing isolation or quarantine, our onsite team will support them in delivering their meals and daily necessities.
  • Twice-daily temperature taking of all residents serving the Quarantine Order under supervision of our staff.
  • Strict movement restrictions are imposed on residents who are serving Quarantine Order and are confined to isolation room, with meals and daily essentials being provided.
  • Suspended all mass gatherings and community events. Communal areas like TV Room, Gym and Reading Room have also been closed.
  • Social distancing has also been implemented in dormitories to comply with government regulations, including turnstile and entry to minimart.
  • Suspended partial canteen operations and restrict to only take-out orders. Strictly no dining at canteen area.
  • Conduct random temperature checking for residents in common areas as well as daily random temperature check for one random unit per block.
  • All disinfecting and cleaning procedures for Isolation and Quarantine room will require staff to be in Personal Protection Equipment, that will be discarded after every use.

Current Measures & Procedures For Suspected COVID-19 Case

For Residents With Temperature more than 38 Degrees Celsius

  • When resident has temperature of more than 38 degrees Celsius, we will inform the resident to stay in the temporary isolation room and wait for second temperature taking.
  • If resident’s temperature is more than 38 degrees Celsius on both takes, we will inform employers to bring the resident to the nearest clinic or hospital.
  • In event we have to accompany resident to the clinic or hospital, the accompanying staff will have to be in Personal Protection Equipment.

  • We will house Persons Under Quarantine in our Quarantine Room, with meals and daily necessities provided.
  • We will be monitoring the Person Under Quarantine’s temperature taking twice a day.
  • We will also disinfect the restrooms after each use.
  • Laundry and ben linen changing services will be extended to the Persons Under Quarantine
  • If the Person Under Quarantine is showing symptoms, we will contact the hospital to arrange for Person Under Quarantine to be sent to hospital.

  • If any resident is tested positive for COVID-19, we will immediately move all the
    residents sharing the same unit with the confirmed case to Isolation unit.
  • Isolation unit within dormitories’ compound is situated near security post and will be placed under 24-hours observation by our security staff.
  • We will conduct twice a day temperature taking for 14 days, and our staff will be in Personal Protection Equipment when taking residents’ temperature.
  • We will disinfect and clean all patient care equipment.

Important Contact Information

Important Contact Information

National Security Council
Hotline: +60 3 8888 2010
Johor Tel: +60 7 290 8007/8008/8012

Police
Senai Tel: +60 7 599 1222
Kulai Tel: +60 7 663 2222
Bandar Dato Onn Tel: +60 7 352 5422
Tampoi Tel:- +60 7 2373222
Pasir Gudang Tel: +60 7 2513222

Jabatan Kesihatan Negeri
Pulau Pinang Tel: +60 4 262 9902
Johor Tel: +60 7 238 2217

Referral Hospitals
Hospital Pulau Pinang Tel: +60 4 222 5333
Sultanah Aminah Hospital Tel: +60 7 225 7000

Jabatan Tenaga Kerja Semenanjung Malaysia
Hotline:

  • +60 3 8889 2359
  • +60 3 8886 2409
  • +60 3 8890 2352
  • +60 3 8886 2352
  • +60 3 8888 9111